1. Introduction & Scope
Arisetek IT Solutions ('Arisetek', 'we', 'our', or 'us') respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our unified corporate website, interact with our AI agents, or use our digital services.
2. Information We Collect
We collect only information necessary to deliver our services. This includes:
• Contact details provided voluntarily via contact or consultation forms (name, email, phone number, company name, project budget).
• Technical telemetry (IP address, browser type, device characteristics, pages visited, and interaction timestamps) collected via privacy-first analytics to maintain platform security and performance.
• Communication records when you correspond with our team.
3. How We Use Information
Your information is used strictly to:
• Respond to inbound project inquiries and schedule consultation calls.
• Generate and deliver tailored project proposals, invoices, and contracts.
• Maintain platform security, prevent brute-force attacks, and monitor system health.
• Improve website performance, accessibility, and user experience.
4. No Sale or Unauthorized Sharing of Personal Data
We do not sell, rent, or trade your personal data to third parties for advertising or marketing. We only share information with trusted infrastructure providers (e.g. MongoDB Atlas for encrypted storage, Cloudflare for edge routing, Stripe/Razorpay for billing) under strict data processing agreements.
5. Data Security & Retention
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Access to administrative systems is protected by Two-Factor Authentication (TOTP) and rate limiting. We retain contact data only as long as necessary to fulfill business engagements or comply with statutory requirements.
6. Your Data Rights & Contact
Under applicable data protection laws (including GDPR and the India Digital Personal Data Protection Act), you have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact our Data Privacy & Compliance Desk at admin@arisetek.in or contact@arisetek.in.